Commercial surveillance involves multiple services enabling stealth monitoring like live videos, keyboard tracking, keystroke recording, optical character recognition, or tracking locations. However, monitoring comes with risks like threatening to erode trust between employers and workers and causes stress, both of which decrease productivity. It can also invite backlash. The employee monitoring, as much as it boosts productivity, it also stands between recent trends in the new corporate world. Employee’s experience should be handled carefully, focusing on diversity and inclusions. Some recommendations on how to walk between this hard rock and a hard place:
- Benefits of Monitoring Your Employees
- Reduce Wasted Time- Employees waste a lot of time on social media or talking to other co-workers during working hours. Wasting time eats away the productivity of your organization, reducing the money it brings in.
- Increases Transparency- This comes into play when one of your employees struggles to justify why a specific task isn’t done on time. You will have knowledge of when the employees started working, the websites they visited, and time spent on particular tasks.
- Keeping Track of Your Employees Performance- You can monitor idle time, inappropriate conduct, and data security in your business. You’re also able to keep track of your employee’s productivity, differentiating your best employees from your poor ones.
Ways of Monitoring Employee’s Actions
- Web and App Activity Monitoring– This feature protects you from data threats like data breaching in your company. Your employee might fall for the phishing trap of your business competitors and feed them with information about your company, jeopardizing your plans. Firewalls or routers are implemented to scan incoming or outgoing content and emails used on the network.
- Video Surveillance- The use of video surveillance is commonly used for security purposes more than it is used for monitoring employees’ activities. Different companies install CCTV cameras to prevent robbery, ferocity, and vandalism, track employees’ location, real-time movements, and boost workers’ productivity. In many ways, video monitoring minimizes employee misconduct and can be used as evidence of a crime if it occurs in workplaces.
- Review Work in Progress every day- Spot checks on your employees can help produce tangible end products, especially if an employee is not responsible. Check random samples regularly and keep track of whatever every one of your employees does. Check on the drafts, email addresses, the half don product, among other models depending on what your company produces. Check on the production hours by looking at their check-ins and check-out and many more
- Observe Your Employees Working- Using your own eyes is one of the most effective ways of employee monitoring. It gives you a chance to interact with your employees for a few minutes, which is enough to tell you how much you need to know about them. You will get more than what you will read or see on the customer feedback surveys.
Choose the best software that will meet your goals. Employee monitoring will help you and your business prosper as you complete your objectives effectively. Ensure the software is flexible enough hence allowing it to grow with your company.