If you are going to work in the IT ecosystem, then you must be wondering what ITIL is. No need to worry, as this article will give you an understanding of ITIL® Foundation Training. This training helps you to successfully develop the ITSM skills in you and learn about them. IT Service Management has come up with a set of activities to manage an IT ecosystem and incorporated frameworks like ITIL (IT Infrastructure Library) and COBIT (Control Objectives for Information and Related Technologies).
What is ITIL?
ITIL is a set of practices used for IT Service Management. It focuses on ensuring that customer demands are met through IT services. Enrolling in a training course is important to work within this field. The current ITIL® lifecycle has three stages mainly which are following:
- Service Strategy
- Service Design
- ITIL Service Transition
- ITIL Service Operation, and
- Continual Service Improvement
What is ITIL training?
This training starts like a foundational one and then moves on to a master level. The ITIL foundation training helps to master the key definitions and concepts of the ITIL® process. It gives you a way to start grasping the knowledge of the ITIL® framework.
The ITIL® Foundation learning goals will be met in the areas below, with experience and comprehension of the principles gained after preparation and review.
- Service management as a practice (comprehension)
- The ITIL lifecycle (comprehension)
- Generic concepts and definitions (awareness)
- Key principles and models (comprehension)
- Selected processes (awareness)
- Selected functions (awareness)
- Selected roles (awareness)
- Technology and architecture (awareness)
- Competence and training (awareness)
After obtaining an ITIL® Foundation Certification in IT Service Management, it is not expected from the holders to be able to apply for the ITIL procedures without proper instruction and guidance.
How can you level up your Skills?
The ITIL Foundation provides a common language and tools that give the power of collaborating with IT teams so that delivery across the business can be done. Building the skills is eventually done by starting with core concepts and definitions. This is a blended learning mode where you can get live and engaging sessions that are instructor-led. The course prepares you to have a clear understanding of the ITIL® 4 Foundation and how to ace the exam on the very first attempt.
Why choose ITIL® Foundation?
Whether viewed from an IT perspective or of a company, service management has a promising future. It can be said that most of the companies due to this pandemic situation have switched to incorporating this ITIL® Framework for IT Service Management. This course will give you can a chance to learn the process of incorporating Agile, DevOps, and value stream mapping along with other technical practices like Cloud, automation, and advanced analytics to gain knowledge over advanced ITIL functions.
Who can get into this Course?
- IT professionals
- Business managers
- Business process owners
- Project managers
- ITSM managers
- IT professionals in digital
- IT professionals in product
As there are no prerequisites for this ITIL® Training so grab the opportunity and get enrolled. This will give a better understanding of enhancing IT services in any organization and help you to aim higher to elevate your ITSM career.